FAQ

1. What is an AuraLocket?

AuraLocket jewelry is designed to hold your favorite scents close. Each necklace or bracelet includes a locket with felt pads inside. Simply spray perfume, essential oils, or aromas onto a pad, place it inside, and enjoy the fragrance throughout your day.

2. How do I use the felt pads?

  • Choose a felt pad and spray or drop your preferred perfume or essential oil on it.

  • Place the pad inside the locket and close it securely.

  • The scent will gently diffuse as you wear your jewelry.

  • Pads can be reused or swapped for different scents.

3. How long does the scent last?

This depends on the fragrance strength and how much you apply. Generally, scents last 1–3 days before needing a refresh. Essential oils may last longer than perfumes.

4. Can I wash or reuse the pads?

Yes! The felt pads are reusable. To clean them:

  • Hand wash with mild soap and warm water.

  • Let them dry completely before applying a new scent.
    You can also keep separate pads for different perfumes.

5. Are the lockets safe for sensitive skin?

Yes. The lockets are made with skin-friendly materials (stainless steel or alloy, depending on the style). Since the perfume or oil stays on the pad inside the locket, it doesn’t directly touch your skin.

6. Do the lockets come with pads?

Yes! Each locket comes with a set of colorful felt pads so you can start using it right away. Extra replacement pads are also available.

7. Can I give an AuraLocket as a gift?

Absolutely! AuraLockets make meaningful, customizable gifts. Many customers love giving them to partners, friends, or family along with a favorite perfume or essential oil. Gift packaging options are available at checkout.

8. How do I care for my AuraLocket jewelry?

  • Wipe gently with a soft cloth to keep it shiny.

  • Avoid exposing it to water, perfumes, or harsh chemicals on the outside.

  • Store in a jewelry box or pouch when not in use.

9. What’s your shipping & return policy?

  • Shipping: Orders are processed quickly and shipped within 2-3 days.

  • Returns: If your locket arrives damaged or you’re not satisfied, please contact us within 20 days for an exchange or refund.

10. How can I contact you?

For any questions, order updates, or special requests, reach us at our live support. We’re happy to help!

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